You have probably interacted with a chatbot recently. Maybe it helped you track a package. More likely, it asked you to rephrase your question three times before transferring you to a human. That frustrating experience is the hallmark of rule‑based bots—systems that follow rigid decision trees and break the moment a user goes off‑script. Businesses are finally moving past those lim... https://ahex.co/ai-chatbot-development/